Shipping to Belgium

General Delivery Conditions

• Delivery times are calculated from the moment your order leaves our warehouse, which we will notify you of via email. Typically, orders placed before 16:00h are shipped the same day. However, this may vary depending on the volume of orders.
• Orders placed after 16:00h on Fridays will be processed for shipping starting the following Monday.
• During promotional periods (e.g. the days surrounding Black Friday), shipments may experience slight delays due to the increased number of orders being processed. In some cases, and depending on product availability, our customer service team will contact you to give you a solution and inform you of the delivery time once the product is available.
• Our courier typically delivers during business hours. If you require a specific delivery time, you may note this in the order comments. Please note that while we will do our best to accommodate your request, we cannot guarantee it, as delivery times depend on the courier's schedule and routes.
• We do not deliver to PO boxes.
• To guarantee the quality of our service, all our shipments are insured against loss and theft.
• Please ensure that all your order details are complete and accurate. If delivery cannot be made due to an incorrect address, zip code, or missing information, or if the courier is unable to contact you, the customer will be responsible for any additional re-delivery or return costs. If you realize there is an error in your details while your order is still being prepared, please contact us immediately.
• Additionally, we ask that you provide a valid contact phone number for the delivery country (a local or national number) to ensure the courier can reach you if needed. Please note that if you provide an international number, the courier may not be able to contact you.

More information

• The delivery times are approximate.
• We do not offer cash on delivery (COD) for international orders.

Office pick-up*

The delivery time is 4 to 5 days from Monday to Friday, at the time established by the destination agency you have chosen during the purchase process, for the following carrier:

• Mondial Relay offices available

* Office pick-up available in France, Belgium and Luxembourg.

If you have any questions, please do not hesitate to contact us by filling out the contact form.

International shipping costs

 

Below is a list of countries we ship to: Albania, Austria, Bosnia and Herzegovina, Belgium, Bulgaria, Canada, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, Greece, Croatia, Hungary, Iceland, Ireland, Italy, Japan, South Korea, Lithuania, Luxembourg, Latvia, Monaco, Moldova, Montenegro, Macedonia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Sweden, Slovenia, Slovakia, Turkey, South Africa.

• To place orders with delivery in Spain, visit our website www.hsnstore.com
• To place orders with delivery in Portugal, visit our website www.hsnstore.pt
• To place orders with delivery in France, visit our website www.hsnstore.fr
• To place orders with delivery in Italy, visit our website www.hsnstore.it
• To place orders with delivery in Germany, visit our website www.hsnstore.de
• To place orders with delivery in Belgium, visit our website www.hsnstore.be
• To place orders with delivery in Switzerland, visit our website www.hsnstore.ch
• To place orders with delivery in Poland, visit our website www.hsnstore.pl
• Due to Brexit, shipments to UK are temporarily suspended.

Order tracking